“Dear Pierre,

Thank you for all your help to me in the time since Steve died. As you know, at such a difficult time, the idea of handling my finances alone, was to say the least, daunting! But with your help and guidance my confidence has grown!

Even though your knowledge of the financial world is huge, mine isn't, but you have never made me feel out of my depth when we have spoken about the managing of my investments etc.

It is particularly comforting to know (especially in the early times), that I can contact you easily. You understood that I am not in a position to invest in high risk companies, but the return I have had has certainly exceeded anything I would have earned if I had been dealing with it alone. I also appreciate the fact that, even though I probably never will need to access a large sum quickly, you have seen to it that I would be able to, but that the majority of my investments are secure, and earning a better return.

I was most daunted about how my children would fare when I die. Again, wills, powers of attorney and trusts have been dealt with sensitively and kindly, but with my interest firmly at the forefront so that my life is as easy and pleasant as is possible.

As for tax returns .... all I can say is thank you, for getting the help and getting it sorted out, I would never have known where to start. Again a case of you taking it off my hands.

In short, Pierre, I am very grateful for everything, it's a huge thing to have to think of when the person you love dies, and the grief is raw, but you have steered me through the financial worries.

Thank you, again, kind regards Pauline M.”